Carrier Contacts

Find the Right Place to Go

Use this page to find help with claims, ID cards, provider searches, enrollment questions, payroll deductions, and benefit support.

Quick Help

Not Sure Where to Go?

Start with the option below that best matches your question.

Eligibility or Payroll Questions

Contact your HR department for eligibility, payroll deductions, employee status, or enrollment timing questions.

Contact HR →

Claims or ID Cards

Contact your insurance carrier directly for claims, provider searches, or replacement ID cards.

View Carrier Contacts →

Enroll or Make Changes

Use Employee Navigator to enroll in benefits or complete a qualifying life event change.

Go to Employee Navigator →

General Benefit Questions

Need help understanding your options or where to start?

Ask a Question →

Health Coverage

Medical Insurance

Blue Cross Blue Shield

Use for ID cards, provider search, claims, and coverage questions.

Visit Website

Dental Insurance

Blue Freedom

Use for dentist search, dental claims, and coverage questions.

Visit Website

Vision Insurance

VSP

Use for eye exams, glasses, contacts, and provider search.

Visit Website

Voluntary Benefits

Flexible Spending Account

Ameriflex

Use for FSA balances, claims, and reimbursement questions.

Visit Website

Long-Term Disability

Unum

Use for long-term disability claims and benefit payment questions.

Visit Website

Voluntary Benefits

Colonial Life

Use for individual disability, accident, critical illness, hospital indemnity, term life, and whole life claim or benefit questions.

Visit Website

Enrollment & Support

Enrollment

Employee Navigator

Use to enroll in benefits or start a qualified life event change.

Log In

Benefit Support

HR Department

Use for eligibility, payroll deductions, employee status, and enrollment issues.

Contact HR

General Questions

YourHR Assistant

Use for help understanding benefits, next steps, and where to find resources.

Ask a Question