Life events

Life Events & Benefit Changes

Certain life changes may allow you to update your benefits outside of open enrollment. If you experience a qualifying life event, it is important to take action quickly.

You typically have 30 days from the date of your life event to make benefit changes.
What qualifies

What Counts as a Life Event?

A qualifying life event is a major change that may affect your benefit eligibility or coverage needs.

Family Changes

  • Marriage
  • Divorce or legal separation
  • Birth of a child
  • Adoption or placement for adoption

Coverage Changes

  • Loss of other health coverage
  • Gain of other health coverage
  • Spouse or dependent coverage change
  • Change in dependent eligibility
Documentation may be required to approve your benefit change.
What to do next

What to Do After a Life Event

Follow these steps to make sure your benefit changes are submitted correctly and on time.

Step 1

Start Your Change

Log into your benefits system and begin your life event update as soon as possible.

Step 2

Submit Documentation

Upload any required documents that support your life event.

Step 3

Confirm Your Elections

Review your updated benefit choices and submit before the deadline.

Deadlines

Important Deadlines

30-Day Window

You typically have 30 days from the date of your qualifying life event to request a benefit change.

After the Deadline

If you miss the deadline, you may need to wait until the next open enrollment period to make changes.

Do not wait. Start your life event change as soon as possible.
How coverage may change

How Your Benefits May Change

Your life event may allow you to add, remove, or update certain benefit elections.

Adding a Dependent

  • Your coverage level may change
  • Your payroll deductions may change
  • Documentation may be required

Losing Other Coverage

  • You may be able to enroll mid-year
  • You may need proof of coverage loss
  • Your new coverage effective date may vary

Marriage or Divorce

  • You may be able to add or remove a spouse
  • You may need to update dependents
  • You may need to review beneficiary information

Dependent Eligibility Change

  • A dependent may become newly eligible
  • A dependent may lose eligibility
  • Documentation may be needed
Documents

What Documents Might Be Needed?

Documentation requirements depend on the type of life event. Common examples include:

Family Event Documents

  • Marriage certificate
  • Divorce decree
  • Birth certificate
  • Adoption paperwork

Coverage Event Documents

  • Proof of loss of coverage
  • Proof of new coverage
  • Dependent eligibility documentation
  • Employer or carrier notice
Upload documentation as soon as possible to avoid delays.
Common questions

Common Life Event Questions

Can I make changes anytime?

No. Outside of open enrollment, you usually need a qualifying life event to make benefit changes.

What happens if I miss the deadline?

You may not be able to make changes until the next open enrollment period.

When does coverage start?

Effective dates depend on the type of life event and when your change is approved.

Do I need proof?

In many cases, yes. Documentation may be required before your change can be approved.